Direct Connect Now

LIME is probably the Caribbean's second largest communications company. LIME used to be Cable & Wireless. The company was rebranded in 2008 as LIME. LIME offers mobile, landline, broadband and enterprise services throughout the Caribbean...LIME operates in 14 countries of the Caribbean and feature a unique one network feature in that a LIME sim will work in any LIME country like its local to that country. This means that I can take a LIME Montserrat sim to Jamaica, and make calls as if a local to Jamaica

LIME has coverage in and free roaming in 14 Caribbean islands, being: Anguilla, Antigua & Barbuda, BVI, Barbados, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St Kitts & Nevis, St Lucia, St Vincent & Grenadines, Turks & Caicos & Trinidad & Tobago.

To learn more or order, call 800-236-2370 or contact us today!

How do I reach Customer Care or check my balance?

You can reach customer service by dialing 1 800 804 CWWI (2994).

For top-up or balance checks dial your home market short code number for prepaid service or dial the following numbers:

Prepaid Roaming IVR Access Numbers.
Anguilla 12647299999
Antigua 12687720000
Barbados 12462532273
Cayman 13459163733
Dominica 17672776000
Grenada 14734033733
Jamaica 18768141135
Montserrat 16644960000
St. Kitts 18696687626
St. Lucia 17584857626
St. Vincent 17844533733
Turks & Caicos 16499413130.

Credit Check: None is required.
Contract: None is required for LIME Prepaid.
Payment Options: Since this is a true prepaid plan, there is no "monthly bill" for basic service. You pay online with a credit or debit card or purchase a refill card at a retail location
Text Messaging: With LIME you have Unlimited Free Incoming texts. Outgoing rates vary by country.
Service Features: All phones feature call waiting, caller ID, voicemail and 3-way calling. Airtime rates apply.
How do people reach me? They just dial your number as usual +1-(country code)xxx-xxxx e.g. The call will be billed to them at their local rates. They are placing a call to the Caribbean. You have free incoming calls in all 14 LIME islands.
How do I make calls? For national (on island) calls, you can place calls using the customary ten (10) digit format: Area code + seven (7) digit number e.g. +1–703-953-2272..To place a call back home: dial the international country followed by the area code and the seven (7) digits of the number you wish call. The “+” sign should be used to substitute for the international country code where this is not known.

Refill Procedure:

Direct Top Up – tell the dealer the mobile number and the amount you wish to top up. The dealer will input your mobile number and the value you requested into the LIME electronic system.
Electronic Pin - dial (*3733) and follow instructions to recharge your account (In Jamaica Only --- Dial 121 on your Mobile phone press “SND” Call” or “yes” and listen to the prompts.
LIME Prepaid Cards - Purchase a Prepaid Card, scratch the PIN at the back of the card, dial (*3733) and follow instructions to recharge your account

Is There a Minimum Amount I Need to Top-Up?
Yes, there is a minimum top up amount is available for the following islands. These figures apply when topping up locally on island only.

Antigua - ECD$10.00 - $200.
Anguilla -ECD$5 - $200.
Dominica – ECD$1.00 - $200.
St. Kitts – ECD$5.00 - $200.
St. Lucia – ECD$5.00 - $200.
St. Vincent – ECD$5.00 - $200.
Grenada – ECD$5.00 - $200.
Turks & Caicos – USD$5.00 - $200.
Jamaica – JMD$60 - $5,000.
British Virgin Islands (BVI) – USD$5 - $200
Barbados – USD$5 -$200